Steps to follow

• Contact RCS on (021 -597 4000 or 0861 SAY RCS / 0861 729 727
• Send an email to complaints@rcs.co.za

Still not happy - Contact below

Long Term Insurance Ombudsman

Address
Postal Address:
Private Bag X45
Claremont,7735

Email Address
info@ombud.co.za

Website
www.ombud.co.za

Telephone number
021-657 5000 or 0860 103 236

Short Term Insurance Ombudsman

Address
Postal Address:
PO Box 32334
Braamfontein, 2017

Email Address
info@osti.co.za

Website
www.osti.co.za

Telephone number
011-729 8900 or 0860 726 890

FAIS Ombud

Address
Postal Address:
PO BOX 74571
Lynwood Ridge, 0040

Email Address
info@faisombud.co.za

Website
www.faisombud.co.za

Telephone number
012-762 5000 or 012-470-9080